Troubleshooting Guide 🔧
Quick Solutions to Common Issues Find fast solutions to the most common problems and technical issues with step-by-step troubleshooting guides.Common Issues
Bot Not Responding
Symptoms: Bot doesn’t reply to messages Solutions:- Check if bot is enabled/active
- Verify page connection status
- Review trigger conditions
- Test with different Facebook account
- Check message approval status
Integration Problems
Symptoms: Third-party tools not syncing Solutions:- Verify API credentials
- Check connection status
- Review permission settings
- Test with sample data
- Contact integration provider
Performance Issues
Symptoms: Slow responses or timeouts Solutions:- Check internet connection
- Clear browser cache
- Disable browser extensions
- Try incognito mode
- Contact technical support
Self-Service Tools
- Connection tester - Verify integrations
- Flow validator - Check bot logic
- Performance monitor - System status
- Error logs - Detailed diagnostics
- Support tickets - Direct assistance
Need more help? Contact Support