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Broadcasting 📢

Reach Your Audience Across All Channels Send targeted messages to your subscribers across Facebook Messenger, Instagram DMs, SMS, and Email with intelligent segmentation and scheduling.

Broadcasting Channels

Facebook Messenger

  • 24-hour messaging window
  • Subscriber-based broadcasts
  • Rich media support
  • Interactive elements

Instagram Direct Messages

  • Story reply broadcasts
  • Comment-based messaging
  • Visual content focus
  • Engagement-driven reach

SMS Broadcasting

  • Global reach capabilities
  • High open rates (98%)
  • Time-sensitive messages
  • Delivery confirmations

Email Campaigns

  • HTML template support
  • Personalization options
  • A/B testing capabilities
  • Detailed analytics

Campaign Types

Subscriber Broadcasts

Target your bot subscribers with updates, offers, and announcements

Segmented Campaigns

Create targeted messages based on customer behavior, preferences, and demographics

Drip Campaigns

Set up automated sequences that nurture leads over time

Event-Triggered Messages

Send messages based on customer actions or specific dates

Audience Segmentation

Behavioral Segmentation

  • Purchase history
  • Engagement levels
  • Website activity
  • Previous interactions

Demographic Targeting

  • Location-based
  • Age and gender
  • Language preferences
  • Device usage

Custom Audiences

  • Upload contact lists
  • Create lookalike audiences
  • Exclude previous customers
  • Target specific interests
⚠️ Compliance: Always follow platform guidelines and local regulations for messaging. Include clear unsubscribe options and respect user preferences.

Campaign Optimization

A/B Testing

  • Message content variations
  • Send time optimization
  • Subject line testing
  • Call-to-action comparison

Performance Tracking

  • Delivery rates
  • Open and click rates
  • Conversion metrics
  • Unsubscribe rates

Best Practices

  • Personalize messages with customer names
  • Keep content relevant and valuable
  • Test different send times
  • Monitor engagement metrics

Complete your communication setup: Learn about CRM and subscriber management next.